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System Reliability Engineer

This is you!

  • Minimum 3 years experience in operation/production support engineer role in a technology setup, preferably e-commerce.
  • Hybris relevant experience (of around 1.5 - 2 years) is mandatory
  • Excellent application debugging skills including but not limited to looking at multiple logs, application code and infra setup
  • Very good communication skills both written and spoken
  • Excellent customer service skills
  • Demonstrated stake holder management in a fast moving, high pressure environment
  • Strong Java experience – Spring, Tomcat, J2EE, OO concepts, Design patterns. Experience in Hybris would be a plus
  • Knowledge in other technologies including but not limited to PHP, Javascript, NodeJS, HTML and RESTful web services
  • Knowledge on database technologies like MySQL, Mongo DB and SQL query language
  • Good knowledge on web application setup – Tomcat, Apache, Nginx, reverse proxying and virtual servers
  • Good knowledge on web application setup and understanding of how e-commerce sites work
  • Understanding of agile development methodologies 
  • Ability to manage multiple priorities without loosing focus
  • Experience in using support ticket management tools – Jira
  • An independent problem solver with minimal guidance self-driven, dedicated and motivated individual
  • Able to identify and execute small projects independently to solve repeating issues
  • Customer driven both internal and external customers
  • Able to effectively communicate ideas to stake holders at different levels
  • Able to Identify issues before they occur and solve them as well
  • A fast learner – learning multiple technologies, different areas of application as and when required

And this is us

  • We're a young, smart and passionate Web Team of 450+ within a massive 55,000+ leading retail and hospitality conglomerate 
  • We're headquartered in Dubai, UAE 
  • Our Group's 44+ years old and we're nearly 9
  • We're dead serious about the Customer Experience
  • We've become a lot better at Product -- Product Strategy, Product Design, Product Management, 
Product Engineering and Product Marketing -- and still working at it 
  • We have an awesome open-plan office with plenty of natural light and a wonderful Nespresso machine for great coffee
  • We're 99% Mac and 1% Windows (it's all about balance) 
  • We have a PS4 and pool table, with competitive players to match 
  • We're a fun bunch and love things like team drinks, lunches, dinners and quality downtime

About our group

The Landmark Group, founded in 1973, has a diverse portfolio of retail and hospitality brands. It has successfully grown into one of the largest and most successful retail conglomerates in the MENA region with an entrepreneurial culture focused on delivering exceptional value
The Group employs over 55,000 people, and operates over 2,400 outlets across 21 countries in the Middle East, North Africa and India region
The Group offers an attractive compensation salary, annual incentive, benefits including family medical and annual family return tickets, and an opportunity to grow your leadership career with an strategic team within one of the most successful and fastest growing retailers in the region 


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