Minimum 5 years of supporting mixed Mac OS/Windows/Linux infrastructure environments.
3+ years of network troubleshooting and infrastructure support.
You will be performing all of the necessary technical work for managing office IT infrastructure including setting up and troubleshooting Windows / Mac workstations and laptops anything else IT related with which the users may have questions or issues.
Auditing systems for accessing configurations, software, information handling processes and user practices.
Trouble shoot system performance and get feedback and constantly improve
Managing track of all asset within the team.
Perform software updates and security patches.
Experience on JAMF / JSS
Work closely with Infosec and make sure no security incidents are reported.
Optimize system operations and resource utilization.
Work with our vendors to trouble shoot issues wherever they may occur.
Writes scripts in bash to automate endpoint management tasks.
Other duties as assigned to meet business needs.
Ability to communicate professionally with people at all levels of the organization and external contacts both verbally and in writing.
Implement monitoring for network bandwidth and proactive monitoring of all machines.
Strong detail orientation and analytical abilities.
Familiarity with load balancer, WAF, Firewalls, etc.
Proficient with network tools such as IPTables, Linux IPVS, HA-Proxy, etc.
Linux/Unix server Administration, Installation, Configuration and Troubleshooting.
This is Us
We're a young, smart and passionate Web Team of 450+ within a massive 55,000+ leading retail and hospitality conglomerate
We're headquartered in Dubai, UAE
Our Group's 44+ years old and we're nearly 9
We're dead serious about the Customer Experience
We've become a lot better at Product -- Product Strategy, Product Design, Product Management, Product Engineering and Product Marketing -- and still working at it
We have an awesome open-plan office with plenty of natural light and a wonderful Nespresso machine for great coffee
We're 99% Mac and 1% Windows (it's all about balance)
We have a PS4 and pool table, with competitive players to match
We're a fun bunch and love things like team drinks, lunches, dinners and quality downtime
About our group
The Landmark Group, founded in 1973, has a diverse portfolio of retail and hospitality brands. It has successfully grown into one of the largest and most successful retail conglomerates in the MENA region with an entrepreneurial culture focused on delivering exceptional value
The Group employs over 55,000 people, and operates over 2,400 outlets across 21 countries in the Middle East, North Africa and India Subcontinent.